API and account help
Include the Relay request ID, approximate time, model, and HTTP status. Never send your full API key or password.
Customer support
How can we help?
ProxyStacks provides direct email support for Relay product access, API requests, subscriptions, refunds, and billing questions. We aim to respond within 3 business days.
Support email
[email protected]Please write from the email connected to your Relay account when possible.
Manage a subscription
Open Dashboard → Settings to cancel future renewals (takes effect at period end) or email support with your Waffo order ID.
Refund or invoice questions
Include the email used at checkout and the Waffo order or invoice number. Review the Refund Policy before sending a request.
Looking for integration details?
The quickstart covers authentication, streaming, and response formats.