API and account
Include the request ID, when it happened, the model, and the HTTP status. Never send your full API key or password.
View docsCustomer support
How can we help?
Email is our only support channel. Send billing, refund, and API questions to us directly; we aim to reply within 5 business days.
Balance and balance
The Balance page in the console shows your balance, recharge tiers, and transactions. For order questions, include your Waffo order ID.
Open account settingsRefunds and invoices
Include the email you used at checkout, plus the Waffo order or invoice number.
Refund policyGetting set up?
The quickstart walks you through your first request in three steps.